- Unless otherwise explicitly stated, players located in the following countries are not eligible to claim any type of bonus: Brazil, China, Dominican Republic, Indonesia, Macau, Malaysia, Mexico, Pakistan, Thailand, India, Hungary, Portugal, Poland, Mauritius, Peru, Bangladesh and Tunisia. We reserve the right to limit players from other jurisdictions from being eligible to any type of bonus or to a subset of bonuses based on our sole discretion.
- Unless otherwise stated, the minimum qualifying deposit which a player has to make to receive any deposit-related bonus is EUR 20, USD 20, CAD 20, AUD 20, SEK 200 or NOK 200 (as applicable).
Unless otherwise stated, the condition for each bonus type includes but not limited to:
i) free bonus – can be credited without making a deposit;
ii) free spins – can be credited with or without making a deposit;
iii) deposit bonus – can be credited upon making a deposit;
iv) loyalty points – can be credited by converting them;
v) cashback – can be credited with or without Playthrough Requirements (wagering requirements);
- Unless otherwise stated, any Bonus ("Active Bonus") which will be credited in your account will carry Playthrough Requirements (wagering requirements). Playthrough Requirements (wagering requirements) are defined as the total amount you will need to wager while a Bonus is still active in order to be able to withdraw your winnings.
Unless otherwise stated, your total balance in the account consists of Cash Balance and Bonus Balance. Each type of balance is defined as the following:
The total accumulated deposit amount available and/or generated cash winnings, which can be withdrawn as long as there is no current Active Bonus
The total claimed bonus amount available and/or generated bonus winnings, which will be transferred to your Cash Balance once Playthrough Requirements (wagering requirements) have been fulfilled
- Unless otherwise stated, your Withdrawable Balance is defined as the total accumulated amount available after bonus deduction, which can be withdrawn as long as there is no current Active Bonus.
- If you have yet to complete the Playthrough Requirements (wagering requirements) of a bonus granted to you and you receive another bonus, you must complete the Playthrough Requirements (wagering requirements) of the first bonus, and only on completion of the Playthrough Requirements (wagering requirements) for the first bonus will you be able to begin to fulfill the Playthrough Requirements (wagering requirements) of the next bonus.
- When claiming any type of bonus, all bets are deducted from your Cash Balance first. If there are insufficient funds in your Cash Balance, then the bet will be deducted from your Bonus Balance.
- In order to withdraw the winnings from your free no-deposit bonus, you need to deposit at least EUR 20, USD 20, CAD 20, AUD 20, SEK 200 or NOK 200 (as applicable) and fulfill the Playthrough Requirements (wagering requirements).
- Winnings generated from cashback will be capped to a maximum withdrawal amount of 15x (15 times) from initial cashback amount and up to a maximum of 10,000 EUR.
- All bonuses and any winnings related to the bonus must meet the Playthrough Requirements (wagering requirements) within 7 days from the date the bonus has been credited or within the period specified in the promotional offer if different. Otherwise, any available bonus amount, promotional offer and related winnings not used by a player within the relevant time period and before the Playthrough Requirements (wagering requirements) are met will be cancelled and removed from the Bonus Balance. For more information regarding Playthrough Requirements (wagering requirements), please see the Playthrough Requirements (Wagering Requirements) section.
- Unless otherwise stated, the welcome offer (also known as 1st deposit bonus), can be claimed within 7 days from the registration date. We reserve the right at our sole discretion to change the 1st deposit offer after 7 days. Please note that you are not eligible to receive welcome offers if you are holding a Duplicate Account (Please refer to Duplicate Accounts in General Terms and Conditions).
- Winnings resulting from bets made from a player’s Bonus Balance are credited directly to the Bonus Balance. Once the applicable Playthrough Requirements (wagering requirements) have been fulfilled, the funds will be credited directly to the Cash Balance. Winnings resulting from bets made from a player’s Cash Balance are credited directly to the Cash Balance but cannot be withdrawn if the Playthrough Requirements (wagering requirements) are not fulfilled.
- The maximum bet allowed when playing with any type of bonus still active in your account should be less than 20% of the value of the bonus credited and should not exceed 8 EUR, 8 USD, 8AUD, 8CAD, 80 SEK, 80 NOK (as applicable) per single bet (For example: placing a bet of 8 EUR after claiming an initial bonus of 100 EUR is allowed).
- All bonuses granted are for wagering purposes only. All bonuses will be deducted from players' accounts after a withdrawal request, unless otherwise stated.
- Unless otherwise stated, all Free Spins (with or without deposit) hold an expiration period of 7 days from the date of being credited to your account. If you do not use the Free Spins (with or without deposit) within such a time period, your unused Free Spins (with or without deposit) will automatically be cancelled.
- The maximum withdrawal amount for any converted loyalty points, as well as any free bonus and free spins, is EUR 100, USD 100, CAD 100, AUD 100, SEK 1000 or NOK 1000, unless mentioned otherwise. Unused winnings for a period of 30 days or more will be voided.
- A player is ineligible to receive any bonuses while a withdrawal is pending or being processed. The player is, however, free to deposit without claiming a bonus/promotion or to cancel the withdrawal at any time and become re-eligible to receive bonuses/promotion. We reserve the right to void any bonuses and generated winnings if you claimed a bonus while having a pending withdrawal.
- Should you wish to withdraw your balance while having an Active Bonus, you may do so, but your Active Bonus and all generated winnings (from both cash and Bonus Balance) will be voided.
- Since free no-deposit bonus links posted on forums or sites can be forwarded to other persons who did not receive the legitimate offer, we reserve the right to check the eligibility of those players for that bonus. If we determine that a specific player is not eligible to receive that promotion, we will not honour the withdrawal request. This will occur even if the wagering requirements are met.
PLAYTHROUGH REQUIREMENTS (WAGERING REQUIREMENTS)
- Unless otherwise stated, with regard to deposit bonuses, the bonus and qualifying deposit must be wagered 20 times before being released into your Cash Balance. For example: (EUR 20 deposit + EUR 20 bonus received) X 20 = EUR 800 will be the Playthrough Requirements (wagering requirements).
- Unless otherwise stated, with regard to a free no-deposit bonus, such a bonus must be wagered 50 times before being released into your Cash Balance.
- Unless otherwise stated, the winnings generated from Free Spins that were issued without making a deposit must be wagered 20 times before being released into your Cash Balance.
- Unless otherwise stated, regarding Free spins that were issued by making a deposit, the generated winnings and the qualifying deposit must be wagered 20 times before being released into your Cash Balance. For example: (20 EUR deposit + 20 EUR winnings from free spins) X 20 = 800 EUR will be the Playthrough Requirements (wagering requirements).
- In case you fail to fulfill your Playthrough Requirements (wagering requirements), the Active Bonus will be removed only if you reach a total balance (both cash and bonus) of EUR 1, USD 1, CAD 1, AUD 1, SEK 1 or NOK 1 and you have no pending/unfinished games.
- Any bet made using the “gamble” feature on all slot games or the “double” feature on all video/power poker games will not contribute towards Playthrough Requirements (i.e. the play thorough contribution is 0%).
- Only fully settled bets are taken into account for Playthrough Requirements (wagering requirements) purposes.
- Playing on any demonstration game does not count towards Playthrough Requirements (wagering requirements).
Wagering on certain games will provide a different percentage contribution to the Playthrough Requirements (wagering requirements) as follows:
GAMES CONTRIBUTION Slot games (except the slot games listed below) or otherwise mentioned * 100% *Creature from The Black Lagoon, Wild Rockets, Wild Turkey, Fruit Case, Wild Water, Flowers, Christmas Edition, Gonzo’s Quest, Ghost Pirates, Secrets of Atlantis, Steam Tower, Jack Hammer 2 and Jack Hammer 75% All table games 10% All versions of Craps, Video Poker, Rummy and Keno, all jackpot games, and the following slots games*: Mega Joker, Dead or Alive, Reel Steal, Jack and the Beanstalk, Big Bang, Eggomatic, Lucky Angler: A Snowy Catch, Koi Princess, Robin Hood, Simsalabim, Cosmic Fortune, Tower Quest, Wizard of Gems, Eye of the Kraken, Golden Ticket, Energoonz, Pimped, Gemix, Pearls of India, Gunslinger, Royal Masquerade, Rage to Riches, Fire Joker, Mystery Joker, Dr. Jekyll and Mr Hyde, Pinocchio, Sugar Pop, Basic Instinct , Super-Fast Hot Hot, Absolute Super Reels, Neon Reels, Diamond Wild, Mona Lisa Jewels, Kobushi, Super Lady Luck, Jackpot Rango, Untamed Giant Panda, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Wolf Pack, Forsaken Kingdom, Peek-a-Boo and Immortal Romance. 0%
- We reserve the right to void any winnings generated should you play on any 0% contribution games before fulfilling the Playthrough Requirements (wagering requirements).
NO WARRANTY, LIMITATION OF LIABILITY:
- We shall not be liable for technical, hardware or software failures of any kind or lost or unavailable network conditions which may limit or prohibit the ability to enter or participate in the promotion.
- We shall not be liable for any damage or loss resulting from claiming the promotion.
We reserve the right to change or cancel any promotion in the following conditions:
- Legal or regulatory requirements;
- Security reasons;
- Due to abuse;
- Unavoidable circumstances;
- Human error;
- Promotional abuse (please see Promotional Abuse section);
- Other valid reasons under our sole discretion;
- We reserve the right to refuse or void a bonus and related winnings in the event of funds being cancelled or denied by any payment service or payment provider related to you.
- We provide bonus offers and promotions to reward valued customers. We operate a zero-tolerance approach to all forms of bonus abuse, and any other kind of fraudulent activity. If we suspect a player is participating in activities which break the rules of the Casino, we reserve the right to exclude the player from any promotions, bonuses or offers. We also reserve the right to remove any winnings in the player’s account, and any other accounts linked to the player.
If we reasonably suspect that a player is engaging in promotional abuse, we reserve the right to take any or all of the following actions against such a person:
- Void all funds in the player’s account.
- Void any bonuses and pending bonuses.
- Terminate the player’s account.
- Revoke your eligibility to receive any bonuses and participate in any promotions.
- While having an Active Bonus, we will determine what constitutes Promotional Abuse at our sole discretion.
- Promotional Abuse shall include but not be limited to the following conditions:
- You control or maintain more than one active account without prior approval by our management.
- You, whether acting alone or as part of a group, register multiple accounts to claim bonuses.
- You try to gain wager outcome advantage by exiting game session while having any type of bonus round available.
- Decreasing your bet amount by 60% or more after a win for the purpose of clearing Playthrough Requirements (wagering requirements) while a bonus/promotion is still active. (For example, placing a bet of 100 EUR, generating winnings of 500 EUR on any spin including a double up and reducing your bet amount to 40 EUR or less).
- Bonus stacking by claiming multiple bonuses before original bonus Playthrough Requirements (wagering requirements) have been met.
- Switching from a game with a low wagering contribution (e.g. 25% or less) to one with a higher wagering contribution (e.g. 70% or more) after a win, for the sole purpose of clearing the Playthrough Requirements (wagering requirements) (Including, but not limited to, betting on roulette in order to generate winnings and then switching to slots in order to clear Playthrough Requirements (wagering requirements).
- Placing a bet equal to or in excess of 20% or more than €8 of the claimed Bonus amount.
- Placing a single bet equal to or in excess of 10% of a free no-deposit bonus.
- Placing even money bets on Baccarat, Blackjack and Roulette.
- Constantly using the double-up feature to increase winnings.
- Affiliate CPA or revenue share abuse.
- Using VPN, proxy or masking an IP address to create multiple accounts in order to claim multiple bonuses/promotions.