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Our tailor-made promotions are here to spice up your gaming. From the Daily Dazzler to our Hottest Releases, take your pick from our savoury delights and find out what makes these Jackpots truly Wild!
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24/7 Player Support
We are always one click of a button, tap of the screen or phone call away!

The flawless gaming experience that Wild Jackpots offers you is perfectly backed up by our knowledgeable, round-the-clock Support Team.

Our professionals are at your beck and call 24 hours a day, 7 days a week with all the information you may need concerning the wide variety of games available, plus any other details you may seek regarding our services!
Let’s Chat

Send us your e-mail whenever you please. Be it Christmas, New Year’s Eve, or any other holiday, we will be there to help you. No e-mail is left unanswered!

In order to make sure that you receive our reply as soon and as safely as possible, please send it from the e-mail address that you provided upon registration.


Casino Support [email protected]
Casino Manager [email protected]
Pit Boss [email protected]
Casino Promotions [email protected]
Norway: +47-815-03-185
Switzerland: +41-435-083-093
Austria: +43-720-115-491
Sweden: +46-218-138-054
Germany: +49-302-238-1203
International number: +356-2778-1768
* Calls to toll-free numbers are free from a landline, but mobile calls are charged at standard operator rates. Consult your mobile service provider for details.
To send us mail please use our address as mentioned.

GoWild Gaming Ltd
Villa Seminia 8
Ta' Xbiex XBX1011 Malta
Is the Wild Jackpots system secure? +
Definitely yes! We use the 128-bit SSL (Secure Socket Layer) Digital Encryption, which guarantees that all transactions over the Internet are fully protected. This technology is a security standard as used by all major Financial Institutions.
Is paying with my credit card safe?+
Guaranteed! You can use your credit or debit card without fear or hestitation. All debit / Credit Card details are stored on a secure server and are protected by the latest firewall systems.

How do I open an account?+
To open an account, just follow these simple steps:
  • Connect to the Internet and run the casino software, making sure that all your other applications are closed first.
  • When the casino's lobby becomes visible, click on the "Login" button, then on the "Register Now!" button.
  • Enter the requested details, making sure not to include any punctuation in the fields.


To create an account directly on the website, simply press the “register button”, on the upper right side of the Wild Jackpots website.
Please choose a password that you will remember effortlessly, as you will need it later. Do not store it in a place where others have access to it, because it contains confidential information.

Please note: Your password is case-sensitive and has to be entered the same way each time you log in.
I have problems opening an account!+
When you register an account, please make sure of the following:
  • All fields must be filled in, except for the ones indicated as optional;
  • Make sure to enter your date of birth in the correct format; this format consists in 2 digits for the day, 2 digits for the month, and 4 digits for the year, in that specific order;
  • You have to be over the age of 18 to become a Real Player at the Wild Jackpots casino.
  • The casino only allows one Guest Account and one Real Account per person, if you already have an account with Wild Jackpots Casino, you cannot open another one.
  • If you have lost your account details, please contact us and we will help you recover them.

Please note: If you are still experiencing difficulties in opening an account, simply contact us and we will surely get to the root of this issue.
Click here for live chat.

I forgot my password! How do I recover it?+
According to your casino version, click on forgot password/forgot details OR Can’t access my account to recover or reset your password. Click here for live chat.
My account has been locked (I unsuccessfully wrote my password 3 times).+
For security purposes, if you type your password incorrectly 3 times, access to your account will be blocked. Make sure the Caps Lock is not on, as your password is case-sensitive. Please make sure to type in the correct password!  

Please note: To unlock your account you have to contact our customer help desk by E-mail or by using the free phone number.  
Click here for live chat.

Am I old enough to legally play at the Wild Jackpots casino?+
Our online casino is only accessible to players aged 18 or above. Minors may not, under any circumstances, play at Wild Jackpots. If you require further information please refer to our terms and conditions.
Where is the casino based?+
Wild Jackpots Casino is based, registered and licensed in Malta. Malta follows European regulations. Please visit the "About Us" section to find out more.
Is the casino licensed?+
Of course. Wild Jackpots Casino is licensed and regulated by the Government of Malta.

Does Wild Jackpots ensure a fair and square game?+
Wild Jackpots uses a random number generator that creates 232 different values, pulled from a 4096 bit entropy pool. This is different from the Shuffle used by other systems, and it has some major advantages, ensuring a perfectly fair and unpredictable gaming experience.
How can I claim my free spins?+
All free spins are issued in your account on the downloaded version on the casino (CLICK HERE to download), as well as on the website (if the game is available on the instant play version). Unfortunately, all free spins awarded by Wild Jackpots can’t be played on the mobile version (except for the game Avalon).
How can I see what promotions are available?+
All available deposit offers are on our Banking Page / Special offers
How do I claim a deposit bonus?+
Simply access our Banking Page / Special Offers. There, select the offer you like and click CLAIM NOW.

Dictionary from A-Z+
Ante - In card games, a bet required to begin a hand. It is also referred to as the initial compulsory bet, before receiving your cards in Casino Stud Poker. Baccarat  - Has versions as Punto Banco and Chemin De Fer (similar to Baccarat, but requires skill). It is table game using 6 or 8 decks of cards, which does not require any skill. Betting Limits  - In a table game, the minimum and maximum amounts of money that a player can wager on one bet. You cannot wager less than the minimum or more than the maximum amount posted. Bonus  - Money that could be given to you for free for various reasons, such as signing up and depositing. Caribbean Stud Poker  - Also called 'Casino Stud Poker', a casino table game based on the standard 5-card stud poker game, played on a Blackjack-type table. Casino  - The word "casino" initially referred to a public music and dance hall. By the second half of the 19th century, casinos developed into places which included gambling halls. The best example of a casino as a gambling location is Monte Carlo in Monaco. The Casino de Monte Carlo was opened in 1863 and since that time, it has been a major source of revenue for the small state of Monaco. Casino Hold'em Poker  - Casino Hold'em poker uses the concept of Texas Hold'em Poker, but allows the player to wager against the house. Check  - In casino gambling, a check is another term for a chip. In poker, a player can 'check' in order to stay in the game, but not bet. Chips  - Round tokens that are used on casino gaming tables instead of cash. Comps  - Complimentary gifts given by the casino. Craps  - Casino dice table-game. Credit  - In online casinos, wagers are expressed in credits. 1 credit is equivalent to 1 unit. Croupier  - French word for Dealer, used in the games of baccarat and roulette. Deal  - To hand out the cards during a card game. Deposit  - A payment you make, usually on online casinos, using a credit card, a web wallet or one of the online payment systems, in order to play casino games for real. Deuce  - A two in dice. Dice  - Two identical numbered cubes. Encryption  - A software security measure taken by online casinos to ensure that online transactions are safe from hackers. Flash  - A type of no-download casino software where you can play instantly. High Roller  - A player who wagers big bets. Hit  - In blackjack, to take another card. The card received is also called a hit. House  - A casino or gambling center. Also, the operators of a gambling game. Insurance  - In blackjack, a side bet that the dealer has a natural. Insurance is offered only when the dealer’s up card is an ace. The insurance bet wins double if the dealer has a natural, but loses if the dealer does not. Jackpot  - A big win on a slot machine. Jacks or Better  - In videopoker games, the payout starts at a certain level ranking of hands. When playing Jacks or Better, if you get a pair of Jacks or a higher ranking, you win. You don't win anything on a pair of tens or lower. Lobby  - The lobby is a portal within your casino software that lets you choose which game you want to play and gives you access to all the latest news and promotions. Maximum Bet  - The highest bet you are allowed to make. Also in slot machines, a button that lets you bet the maximum coin size and the maximum number of coins taking into account the total number of paylines. Multi-Player Casino  - A feature offered by online casinos that lets you play against other players. Natural  - In blackjack, a natural is a two-card hand of twenty-one points. In baccarat, a natural is a two-card total of eight, or nine. Odds  - Ratio of probabilities. The casino's view on the chance of a player’s winnings. The figure or fraction by which the casino offers to multiply a bettor's stake, which the bettor is entitled to receive (plus his or her own stake) if they win. Pass  - In card games, to not bet, to fold. Payoff  - The return or payback the player receives for his or her wager. Payoff Odds  - The form of odds that are conventionally posted in the casinos. Payoff odds specify how much a winning wager will be paid for each wager or chip that was bet. The casinos post the 'payoff odds' in terms of the number of chips won relative to the number of chips bet. Payout  - The amount of money paid out to you as a win. Payout Percentage  - Also referred to as the payback percentage, the percent of each dollar played in a video or slot machine that the machine is programmed to return to the player. Payback percentage is 100 percent minus the house edge. Payout Table  - A posting somewhere on the front of a slot or videopoker machine that tells you what each winning hand will pay for the number of coins or credits played. Pit Boss  - A supervisor who oversees a gaming area. Usually supervises more than one table at the same time. Poker  - Basically a card game. But poker isn't just a card game - it is many card games. The majority of poker games do share some common features, especially betting in rounds and the ranking of hands. Poker is commonly played in cardrooms (often within casinos) and online poker rooms. Push  - A tie hand between a dealer and a player. A round of play where neither the player nor the casino wins. Rake  - The money that the casino charges for each hand of poker. It is usually a percentage (5-10%) or flat fee that is taken from the pot after each round of betting. Rank  - In poker, the worth of a set of cards. Royal Flush (Also, Royal Straight Flush or Royal)  - An Ace-high straight flush (Ace, King, Queen, Jack and Ten, all of the same suit), Royal flush is the best possible poker hand. Shuffling (Card Shuffling)  - Is a generic term which encompasses all card mixing techniques used to prepare a deck or a shoe for continued play. Stud Poker  - One of the two basic forms of poker game (the other is draw poker) and played with open or exposed cards (up cards) and with one or more concealed cards, known as hole cards (down cards). Super Stud Poker  - A five-card poker game known as Caribbean Stud Poker and Casino Stud Poker, but with a Progressive Jackpot. The "Super" (used in UK casinos) is to say that the game runs a Progressive Jackpot. Tables of the same game are interconnected with other participating casinos, and any player that makes a Royal Flush wins the Jackpot. There are smaller prizes for the top hands such as "four of a kind" and "full house". Surrender  - In blackjack, to give up half your bet for the privilege of not playing out a hand. In roulette, you effectively lose only half on an even-money bet when the ball lands on 0. Tournament  - A competition game between a group of players over a period of time. For example, in Poker tournaments, a bunch of poker players sit down with the same number of chips, and eventually only one player has chips left. In order to ensure that the event will finish in reasonable time, tournaments institute a schedule by which the blinds and/or antes increase. VIP  - A Very Important Person. Usually a big bettor or a high roller. Wager  - Any kind of bet. Withdrawal  - A request you make to receive money from your account.
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